Privacy Policy

Introduction

This privacy notice for Boostmatches R&D (“we,” “us,” or “our”) outlines how and why we might collect, store, use, and/or share (“process”) your personal information when you engage with our services (“Services”), such as when you:

• Visit our website at BoostMatches.ai, or any of our websites that link to this privacy notice
• Interact with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please refrain from using our Services. If you have any questions or concerns, feel free to contact us at[email protected].

Who Processes Your Personal Data?

Your personal data is handled by us:

Heinrichs Inteligencia Artificial LTDA, located at Avenida Paulista 1636 Conj 4 Andar 15, São Paulo Brazil, Identification No.: 54.747.178/0001-20 registered with Heinrichs Inteligencia Artificial LTDA

For any inquiries about personal data, please contact our Data Protection Officer at[email protected].

Why and On What Legal Grounds Do We Process Your Data?

We process your personal data through our online platform at BoostMatches.ai (“Platform”).

Based on the information you provide, our system will deliver the services offered, including the creation and enhancement of résumés (CVs). If you opt in, our artificial intelligence (AI) solutions may assist in providing these services. For more information, please refer to the description of our Services on the Platform and our Terms and Conditions.

When you use our Services via the Platform, with or without AI assistance, we process your personal data to enter into and fulfill an agreement based on your decision to engage with our Services. This includes creating your account through registration on our Platform. Providing your personal data is necessary to enter into the contract; without it, we cannot provide our Services.

As a company operating in Brazil, we must comply with applicable laws, especially those related to accounting and taxes. Therefore, we process your data based on statutory obligations. Processing your personal data for these purposes is mandatory, and without it, we cannot meet our legal duties.

We also want to inform you about benefits, special offers, or new products via our email newsletters, marketing materials, and advertisements. Unless you object, we may use your personal data (mainly your email) for direct marketing purposes, utilizing tools like Google Ads, and sending newsletters with updates on benefits, products, and services that might interest you or personalized offers.

You have the right to object to this processing based on our legitimate interest by clicking the “unsubscribe” link in any email or by emailing us at [email protected]. Please note that you will still receive emails related to our contractual relationship (e.g., changes in Terms & Conditions).

We also process your personal data to understand how customers use our Services and how we can improve them (by analyzing collected data as needed and creating anonymous statistics). Additionally, we need to collect and store specific data (e.g., account logins, device information, IP address) to ensure the security of our Platform, protect your account and data from unauthorized access, and prevent attacks on our systems. This processing is based on our legitimate interest in safeguarding our systems against security threats.

You have the right to object to processing based on our legitimate interest by emailing us at[email protected].

With your consent provided by ticking the relevant checkbox, you agree that we may share your personal data with: (i) partner employers and/or (ii) job recruitment agencies we have agreements with, for their purposes, mainly to approach you with job offers. For more information on how these partners process your data, please refer to their privacy policies. You can withdraw your consent at any time by emailing us at [email protected] or by contacting the partner directly.

We do not engage in automated decision-making, including profiling, with your data.

What Personal Data Do We Process?

We process various types of personal data, such as:

Your title, name, surname, permanent address, delivery address, email, phone number, date of birth, gender, age, marital status, educational background, degrees obtained, courses attended, certificates or licenses, memberships in associations or organizations, language skills, previous professional experience, hobbies, photograph, and any other information you voluntarily provide when using our Services (e.g., when using our services), as well as other personal data you provide during registration or when using our Services, including payment details.

Testimonials: We display anonymous customer testimonials on our Platform. With your consent, we may post your testimonial along with your name. If you'd like to update or remove your testimonial, please contact us at [email protected].

Your personal data is only visible to you unless you consent to share it with our partners (as mentioned above); we do not publish your personal data. You may choose to publish your personal data at your discretion.

We primarily collect your data directly from you when you create an account and use our Services. We may also collect data from third parties; for example, if you use your social network account to log into your BoostMatches account, we collect necessary data from that social network.

How Long Do We Process Your Data?

We retain your personal data until you decide to close your account. You can close your account at any time. Your data will remain accessible for an additional 30 days after account closure in case you change your mind. After this period, all your data will be deleted, and you'll need to create a new account.

If your account remains active, we store your data for up to 5 years from your last login. After this time, your account will be canceled, and all data deleted. We'll notify you via email before your account is canceled.

During these 5 years, you can log into your account at any time to access and update your data needed to use our services.

We store your identification and payment details for the period required by applicable laws, mainly accounting laws (typically 5 years from the year the data was collected).

Who Has Access to Your Data?

We use cookies (see below for more information) and third-party applications that receive basic data (email, IP address, visit counts) or pseudonymized user data when necessary to provide our Services. Examples include creating CVs, sending emails, and processing payments. Some partners act as processors (processing data on our behalf), while others process data as independent controllers. A complete list of data recipients, cookies, and applications we use is provided in this Privacy Policy.

Our processors include partners providing IT services, accounting, business and marketing consulting, etc. We have implemented appropriate contractual and organizational measures to ensure these processors only process your data according to our instructions and maintain high security standards.

We may share your data with third parties, such as partner employers or job recruitment agencies, based on your consent, to approach you with job offers.

If you use your social network account to log into BoostMatches, the social network may collect some of your data. Please refer to their privacy policy for more information.

We do not publish your personal data. Your data may be disclosed only to specific partners as outlined in this Privacy Policy or as required by law.

Do We Transfer Data to Third Countries?

For more information on international data transfers and safeguards, please contact us at[email protected].

What Are Your Rights Under GDPR?

You have the following rights regarding your personal data:

• Access Your Data: You can request confirmation of whether we process your personal data and obtain a copy along with information on processing purposes, data categories, recipients, storage periods, etc.
• Rectify Data: If your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Erase Data: You can ask us to delete your personal data unless we have legitimate grounds to retain it.
• Object to Processing: You can object to processing based on our legitimate interests for reasons related to your situation. We may continue processing if we have compelling legitimate grounds that override your interests. If you object to direct marketing, we'll stop processing immediately.
• Withdraw Consent: If we process your data based on consent, you can withdraw it at any time. This doesn't affect the legality of processing before withdrawal.
• Restrict Processing: You can request limitations on processing in certain situations as defined in the GDPR.
• Data Portability: You have the right to receive your data in a structured, commonly used, machine-readable format to transfer to another controller.

If you lack full legal capacity, a statutory guardian or holder of parental responsibility can exercise your rights on your behalf.

How Can You Exercise Your Rights?

• Email: Send a message to [email protected]
• Mail: Write to our registered office at the address provided above

Please ensure your request clearly states that you are asserting your rights under the GDPR and LGPD.

Children's Privacy Is a Priority

Protecting children's privacy is crucial to us. We do not knowingly collect or solicit personal data from anyone under 16 years of age. If we discover we've collected personal information from a child under 16, we'll promptly delete it. Children under 16 may only use our Services with parental permission and supervision.

How Do We Protect Your Data?

We prioritize safeguarding your privacy and data. We apply top industry cybersecurity standards and regularly check our security measures. From the moment you provide your data, we encrypt it using Secure Socket Layer (SSL) technology.

However, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute security and cannot ensure or warrant the security of any information you transmit to BoostMatches. We cannot guarantee that your information won't be accessed, disclosed, altered, or destroyed due to breaches of our safeguards.

Declaration of the User and Changes

By using BoostMatches.ai, you declare that you've thoroughly read this Privacy Policy and are informed about the processing of your personal data and your rights.

Any changes to this Privacy Policy take effect when posted on our Platform. If we make significant changes, we'll notify you via email and/or a notice on our Platform.

Do We Use Cookies?

Cookies are small data files stored on your computer. While they usually aren't sufficient to directly identify you, they allow us to tailor our website to your preferences.

We use cookies to:

• Keep You Signed In: Maintain your login session.
• Remember Your Preferences: Save information you've provided, so you don't have to re-enter it (e.g., cookie preferences).
• Improve Our Services: Understand how you use our Services to enhance them and provide personalized content.
• Personalize Offers: Uniquely identify your browser and device to target you with discounts, ads, and specialized content.

You can adjust your BoostMatches cookie settings at any time.

Types of Cookies We Use:

Necessary Cookies

These cookies are essential for our website's functionality and cannot be disabled. They enable services you've requested.

For example, we use these cookies when you sign in to BoostMatches, to remember information you've entered in forms during the same session, and to facilitate communication via our chat.

We use our own cookies and third-party cookies from NewRelic, PayPal, and other essential services.

Performance Cookies

With your consent, these cookies help us count visits and traffic sources to measure and improve website performance. They show us which pages are most or least popular and how visitors navigate the site.

If you don't allow these cookies, we cannot provide personalized content.

We use Mixpanel, Sentry, and other analytics services.

Marketing Cookies

With your consent, we use these cookies to uniquely identify your browser and device to build a profile of your interests and target you with discounts and specialized content.

These cookies also allow companies to show you relevant advertising on other sites.

We use Google Ads, Facebook Ads, and other marketing services.

After 6 months, we'll ask for your consent again. You can delete cookies at any time in your browser settings. Contact us if you'd like more information.

The materials on BoostMatches's Services are provided 'as is'. We make no warranties, express or implied, and hereby disclaim and negate all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

If you don't agree with (or cannot comply with) the Agreements, then you may not use the Service.

We can't guarantee that your information won't be accessed, disclosed, altered, or destroyed due to breaches of our safeguards.

It's important to note that no method of transmission over the Internet or method of electronic storage is 100% secure.

If you don't allow these cookies, we can't provide personalized content.

We'll ask for your consent again after 6 months. You can delete cookies at any time in your browser settings.

Children's privacy is crucial to us. We don't knowingly collect or solicit personal data from anyone under 16.